Auris
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Auris
Invested in long-term ideas, experience and resources in the unification of retro design and the future of audio sound quality.
Founded in 2013, Auris Audio's mission was... Read More
Invested in long-term ideas, experience and resources in the unification of retro design and the future of audio sound quality.
Founded in 2013, Auris Audio's mission was then and to this day remains, to fulfil the desires of the most demanding audiophiles and delight both listener's ears and visual senses.
Based on experience in designing amplifiers and other electronic devices, Auris Audio's philosophy is rooted in Superior design, natural materials and skills of making, which give them the right to claim that our products are handcrafted with soul.
Following his dream, founder and CEO of Auris Audio, Mr. Milomir Trosic, had only one thing in mind, the end-user and his satisfaction.
His leading motivation has been to achieve constant fulfilling of desires and needs of audiophiles by giving them the full enjoyment in the smooth and detailed sound. Guided by this light motive, the team of dedicated engineers, audio designers and craftsmen are all committed to making Auris Audio dream come true.
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We are here to help
Check out some of our most commonly asked questions.
How long will it take for my item to be delivered?
It depends on where you are in Australia. Typically orders will take 1-2 business day to dispatch & 2-5 business days to arrive if you are on the east coast.
It's more likely to take 5-10 business days for our friends in the far-north, the west & regional areas.
Tracking & delivery details will be provided via email once the item has shipped.
Do you offer express shipping?
Typically we cannot offer express shipping. However, in some cases, we can arrange for an expedited courier service (1-3 days) at a $30 surcharge.
Get in touch here if you require this service.
What is your return policy?
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we may not be able to offer you a refund or exchange.
To be eligible for a return, your item must be unopened, unused and in the same condition that you received it. if applicable it must also be returned in the same outer packaging it was shipped in.
For more details visit our Refund Policy page.
Do you offer consultations?
Yes, we would love the opportunity to chat with you.
We can do that in person, via a phone call or video chat. Click here to get in touch.